How we pack our bulbs so they don’t break

“Why don’t you mark your boxes ‘FRAGILE'”?
“How do you guys ship so many light bulbs without breaking them?”
“How do you ship really long light bulbs?”
“Why does it cost so much to ship light bulbs?”
“Why don’t you use packing peanuts?”

People ask these questions all of the time. In fact, when sitting at a bar, having a beer and talking with friends or eating a burger at a cookout, this stuff comes up. (They also ask us what in the world made us start selling light bulbs, but that’s another story)

The truth is we have two priorities when shipping our bulbs: Preventing breakage and using recyclable materials for shipping. So here are the answers that people seek when they ask us about shipping.

fragile
This is what I think about every time I get this question

“Why don’t you mark your boxes ‘FRAGILE'”?
Truth? The post office and UPS don’t care. We could write “PLEASE  these are light bulbs! Be careful!!!” and they wouldn’t care. FRAGILE means nothing to the shippers. Sad, but true.

Lauren light bulbs warehouse packer
Lauren, warehouse packing specialist

“How do you guys ship so many light bulbs without breaking them?”
We have a really great staff of people that do it for a living. Actually, 90% of the boxes we ship out every day are packed by Lauren, who has been with us for years. She’s a MACHINE. She’s faster and better at it than all of us. You’d be surprised at how few bulbs get broken in shipping. Lauren and our warehouse team are excellent at their jobs.

“How do you ship really long light bulbs like fluorescent and LED tubes?”

long fluorescent tube boxes
long fluorescent tube boxes

In really long boxes! Actually, long bulbs are the only time you will ever see us use packing peanuts- the other materials aren’t as safe for the longer fluorescent bulbs.

“Why does it cost so much to ship light bulbs?”
We know- we hear it all of the time. Our shipping cost is a flat 8.90 per order, no matter how large or small. It seems like a lot when it’s a very small bulb, but it’s a pretty good deal when you buy 12 long fluorescent tubes. The shipping costs have a lot of variables. The costs include:

light bulbs etc. shipping station
Our shipping station
  • The cost of packaging. We must use very sturdy packaging to ship light bulbs all over the world. We try to use packaging materials that protect our bulbs in the shipping process but are also easily recyclable. We only use packing peanuts or plastic when absolutely necessary.
  • Shipping is just expensive. In order to make it as easy as possible for us to ship all over the world efficiently, we utilize a system that prices the packages on multiple shipping platforms to be as cost efficient as possible.

“Why don’t you use packing peanuts?”
Because they are awful for the environment and really messy. We use paper from a machine that feeds certain lengths and Lauren wraps the bulbs very carefully. As I said above, this is not always the case- sometimes we have to use bubble wrap, air wrap and peanuts, but we try recycle and reuse those from shipments we receive.

“What do I do if I order a bulb and it arrives broken?”
Call us!  888-757-9591. Our customer services folks are happy to help.

So there are all of the answers to your burning questions about shipping light bulbs. It’s actually easier than you think.

–Tracy